Services | Patient 360

Ask The Intern

Check your symptoms prior to your telehealth visit. Ask The Intern is designed to allow you to ask questions about your signs and symptoms, then decide if you would like to proceed with a telehealth appointment with the Doctor.

Urinary Tract Infection (UTI)

- Urgency to Urinate - Pain with Urination - Frequent Urination - Need to urinate despite having an empty bladder

- Sore throat for 3 day - Swollen tonsils and cervical lymph nodes - Fever 100.4 - No cough

Vaginal Yeast Infection

- Itching and irritation - Pain with intercourse - Whitish discharge

- Pink or red color in the white of the eye(s) - Watery eyes - Itchy or scratchy eyes - Discharge from the eye(s) - Crusting of eyelids or lashes

Medication Refill

- I have been stable on this medication at this dose for 3 months. - I have seen my primary care provider in the past year - The medication is not a controlled substance (narcotics, anxiety) - I am not pregnant

- Back pain is reported by 25% of individuals in the past 3 months - Acute often less than 4 weeks - Subacute 4-12 weeks and Chronic > 12 weeks Please Note: Prescribing or refilling opioid medications for pain is restricted to in-person examinations.

A nexus letter is a document that a doctor prepares for a Veteran, and it explains that the Veteran's current medical condition is related to their military service.

Bacterial Vaginosis

- A thin white or gray vaginal discharge - Pain, itching, or burning in the vagina - A strong fish-like odor, especially after sex - Burning when urinating - Itching around the outside of the vagina

- Migraine headache - Tension headache - Muscle tension headache - Blood pressure related

- Runny nose / Stuffy nose - Facial pain or pressure - Headache - Mucus dripping down the throat (post-nasal drip) - Sore throat / - Cough - Bad breath

Upper Respiratory Tract Infection (URI)

- Fever/chills - Cough - Body aches and fatigue - Sore throat - Runny or stuffy nose - Headache

- Ear pain - Fever - Fussiness or irritability - Rubbing or tugging at an ear - Difficulty sleeping

- Fever (not everyone with flu will have a fever) - Cough / Sore throat - Body aches - Runny or stuffy nose - Headache - Chills and/or fatigue - Sometimes diarrhea and vomiting

- Fever/chills - Body aches and fatigue - Sore throat/cough - Runny or stuffy nose - Headache/chills - Sometimes diarrhea and vomiting

Follow-up Appointment

- Your condition has worsened - Your condition needs a recheck - At the time of the last visit it was requested that you follow up

Recent Tick Bites

- Ticks are known to carry certain diseases - Recent tick bites can be treated for the prevention of diseases (e.g., Lyme's Disease) - Treatment must be prompt (less than 72 hours after the bite)

- Have acne and need a refill - Have acne and need to start treatment with something stronger/better than what I am using - My acne has gotten worse

- Do you have a blister on the lip or mouth that is sore? - Have you had a similar blister before? - Did you try home remedies like Lip Balm, Aloe Vera, Ice, Lysine, etc.? - Did you have to try a prescribed medication last time, like valcyclovir (Valtrex) or acyclovir (Zovirex)?

- Pain, usually intense - Swelling - Redness/Heat - Swollen joint most often big toe, foot/ankle - Repeat bouts or flares

- Do you have a toothache? - Is it from a cracked tooth, tooth infection or lost filling? - Will you be able to send a photo of the involved tooth? - Do you have an appointment pending with your Dentist?

- Red raised firm/hard boil or pimple in the eyelid - It is painful and causes tearing - It may be upper or lower eyelid - The eyelid is red and swollen - Vision is not affected

- Having a flair up of wheezing due to asthma - Need a refill on the inhaler(s) - Trying to avoid going to Urgent Care

- You may have shingles if you have a new rash on one side (left or right) but not both sides of the chest, abdomen, or face. - The rash is preceded by pain, itching, and tingling from back to front (coming around the body) - The painful rash may have blisters that appear full of fluid

Sick Note/Doctor's Note

- Need a note to go back to work/school - Need a note to stay home from work or school - I was recently in the urgent care, emergency room, or hospital and need a note

Paronychia (Nail Infection)

-Pain and pus around or under the fingernail -Redness -Throbbing -Recent injury, manicure, or frequent contact with water/wetness

Do you have questions?

Please review the general limitations of telehealth services.

General Limitations